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I am under 18, can I have treatment?
Unfortunately we will not treat anyone under the age of 18, even with parental consent.
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Why am I unable to see pricelists, images and information regarding cosmetic treatments?
Due to TGA regulations, we are unable to advertise or showcase any cosmetic treatments performed by our experienced Registered Nurses, including pricing details. To begin your journey with us, we kindly ask that new clients book a complimentary consultation first, which can be conducted either in-clinic or via FaceTime for convenience. During this consultation, our team will discuss pricing, expected results, and create a personalised aesthetic treatment plan tailored to your needs. Should you have any further questions or require assistance, please feel free to contact ANO directly and speak with our clinic coordinators who will be happy to assist you.
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How can I pay?
We accept cash, card, ZipPay and AfterPay. There is a small surcharge on all credit card purchases, so please plan accordingly if you would like to avoid this fee.
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I need to cancel/change my appointment.
Please where possible provide us with 48 hours notice, failure to do so will result in a $50 fee. Cancellation within a 24 hour time frame of your appointment or a no show will result in a payment of 50% of your treatment. If you need to change your appointment time please contact the clinic directly.
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Can I bring a friend/child to an appointment?
You are welcome to bring one friend, but please bear in mind we will need to ask you some medical questions so you need to be comfortable to answer these in front of that individual. Children are welcome as long as they are safely secured in a pram or are at an age where they can sit for the duration of your appointment.
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