General questions
How can I add myself to the waitlist?

You can add yourself to the waitlist via our booking system. Priority is given to patients that have a future appointment, so we suggest you book an appointment in advance as well as adding yourself to the waitlist.

I am under 18, can I have treatment?

Unfortunately I will not treat anyone under the age of 18, even with parental consent.

Can I have treatment whilst pregnant?

No you are unable to have any treatment in clinic whilst pregnant or breastfeeding. No allowances will be made.

How can I pay?

I accept cash, card and AfterPay.

I need to cancel/change my appointment.

Please where possible provide us with 48 hours notice, failure to do so will result in a $50 fee. If you need to change your appointment time please contact Jess directly.


Can I bring a friend/child to an appointment?

You are welcome to bring one friend, but please bear in mind I will need to ask you some medical questions so you need to be comfortable to answer these in front of that individual. Children are welcome as long as they are safely secured in a pram or are at an age where they can sit for the duration of your appointment.


Do lip fillers hurt?

Pain is very dependent on the individual’s tolerance. I will apply a topical anaesthetic which most people find provides them with adequate relief. You can also opt for a dental block if you wish. 

How long does the procedure take?

Depending on whether you choose 0.5ml or 1ml, the procedure itself takes no more than 5 minutes. A lot of your appointment time is for the topical anaesthetic to take effect and for me to have a thorough consult with you so we can achieve your desired look.

How long will my lip filler last?

Everyone metabolizes filler differently but generally speaking 9-12 months.

I don’t know if I want a full ml or a half?

This doesn’t need to be decided before your appointment. When I consult you on the day I will recommend what I think aesthetically would look best on you and together we come up with a treatment plan. Often patients choose to look at their lips once I have injected 0.5ml and decide from there if they would like more (keeping in mind your lips start to swell as soon as they are injected). You can be rest assured my goal is for you to never look unnatural or like a “duck”.

What are possible side effects and risks?

With any medical procedure there are always risks involved. Aside from bleeding, bruising and swelling the one major complication is something called a ‘vascular occlusion’. This is when a blood vessel is blocked from filler and as a result needs to be dissolved immediately to avoid death of your lip tissue. Whilst this is a serious complication, it is treatable and I know what to look for. I will also provide you with education on what to look for yourself. The main signs of an occlusion is restricted blood flow to your lips (white tissue and or blanching) and excessive pain. If you suspect you have an occlusion post treatment you must notify me immediately.

Is bruising normal?

Yes it is! Our lips are full of capillaries and it’s a miracle if you don’t bruise. Some bruising can be worse, depending on each individual, but it will resolve. Avoid non prescribed blood thinning medication (always consult with your doctor before ceasing any medication), alcohol and apply ice when possible. We also have Lip Balm available to purchase for $19 that contains Arnica, which is excellent for reducing bruising.

Will my swelling go down?

Yes it absolutely will. Some patients swell significantly, whilst others don’t really notice much at all. Apply ice intermittently for 48 hours and I advise you to book in for treatment when you don’t have any significant events on for the following week. Trust the process, they will settle.

I have some lumps, is this normal?

Lumps are normal. After 72 hours you can start to massage out any lumps you may feel, with firm pressure. It takes approximately 4 weeks for the filler to fully integrate into your tissue. Rarely your body can form nodules around the filler. If you think this may have occurred, please book in to see me.


All other Dermal Fillers

Do you bruise and swell in these areas?

Bruising and swelling can be present in these area, but is a lot less significant then lips. 

How long does filler in these areas last?

Due to a 'thicker' filler being used in the above areas, treatment can last 2+ years.


Anti Wrinkle
Does it hurt and how long does it take?

Most people tolerate this procedure very well and the treatment time is usually over within a couple of minutes.

How much will it cost?

I am unable to give you a cost estimate until I have seen you first. This is due to everyone’s anatomy being very different and what your friend may require to have their desired look may be a completely different dosage to what you require. I offer a free 1 0 minute consult that can be booked via my website where I can assess your face in person and come up with a tailored treatment plan. You can also opt for a virtual consultation if that is more convenient for you.

What are the risks and side effects?

Anti-wrinkle treatment is the most performed treatment in the world and is incredibly safe. Sometimes individuals may experience some small lumps (that usually have resolved by the end of your appointment), a headache (which pain relief medication such as Paracetamol can help with) and bruising. There is a very slight chance of muscle drooping, but I carefully mark out your face and have extensive knowledge on your anatomy, so this is unlikely.  

I’m worried ill look ‘frozen’.

This is a common concern and is not something I aim to achieve on my patients, unless they request. If it is your first treatment with me, I will treat you on the conservative end and at your two week review I can add more (at your expense) if needed. This is to ensure I don’t over treat you and you have a natural result.

I’m thinking of getting anti-wrinkle for prevention of wrinkles.

As always, prevention is better then cure. If you can start to treat your wrinkles before they become static (present when you are not doing any movement) then you will prevent them from forming. The younger you are usually the lower the dose required.

How long will my treatment last?

Usually 3-4 months but this can be less or longer, dependent on your age, metabolism and the area you have had treatment.

Can I have just my forehead wrinkles treated?

In most circumstances, no. If the forehead is treated on its own there is a greater risk of you having a ‘heavy’ brow which can look and feel awful. This is why I always treat the frown and forehead together. You can however have your frown treated on its own.

I've had anti-wrinkle treatment for the first time and my lids feel heavy?

Unfortunately this is an uncommon side effect of anti-wrinkle treatment and as frustrating as it is, it will resolve quiet quickly. This is more likely to happen in individuals with naturally heavier lids. It is also more common for you to experience this on your first anti-wrinkle treatment as you are adjusting to the sensation of the muscle being paralyzed. 

Platelet Rich Plasma (PRP)
What is PRP?

PRP is a blood sample containing a high concentration of platelets. A small sample of your blood is taken and put into a centrifuge machine which separates the plasma. Your plasma is then injected into your tissue with very small needles.

What are the benefits of PRP?

This treatment may improve skin texture and tone, refine wrinkles and reduce scars such as acne or stretch marks while preserving a natural appearance. It can also benefit dark eye circles and restore moisture and glow to the skin.

Is it natural?

Yes! It is your own blood after all, making it a very safe procedure. This is great for those seeking a natural alternative to ageing, or to compliment your injectable treatments. However, for deeper lines and restoring volume loss, anti-wrinkle and dermal fillers are the appropriate treatment.

How many treatments are needed?

A minimum of 2 treatments are required (preferably 3 treatments) 1 month apart, then followed by a once yearly maintenance treatment.